Online course consisting of over 40 videos teaching all aspects of sales training from how to prepare ahead of time for the case presentation, exactly what to say and do during the case presentation, how to handle all patient objections and how to follow up with those patients that don’t accept your treatment right away.

*All the strategies and techniques taught in the course have been applied to dentistry and demonstrated how to use them in your office.

*There are no shady sales methods taught, all strategies are taught with high morals and ethics. This is selling from the heart, not the wallet!

*This is called Selling with Integrity, the way you would talk to a loved one!

This masterclass is a mini-course, comprised of 10 short videos designed for the front office staff at the dental office. It is taught by Dr. Matheny and his office manager, Laura, who is the best Dr. Matheny has seen in his 30 years on collecting the money.

It covers many aspects of how to get the patient to pay for their investment they are spending for your services. You will learn how to get the patients to pre-pay for their treatment at the time they schedule their first appointment, including what to say and how to overcome any objections the patients give when asked to pre-pay. You are taught how to collect money when there is insurance involved and how to deal with financing if needed. How to prevent buyer’s remorse is also covered to prevent patients from prepaying, then having second thoughts and calling to cancel for a refund. If you apply and practice the knowledge taught in this course, it can help lead to increased collections, decreased accounts receivables and more patients showing up for their appointments, decreasing no-shows and cancellations. Total investment only $697.

Nationwide, only 23% of phone calls coming into the dental office result in an appointment made. With the proper training and practice, this number can be increased to 80%, almost quadrupling your results! This allows you to have more patients on your schedule, without spending another penny on advertising and marketing. You will learn how to start and end every call properly, how to handle all types of callers, including shoppers, 2nd opinions, emergencies, and insurance inquiries. You will learn how to take charge of the call and lead the patient into making an appointment. You will also learn how to handle cancellations, getting many of them calling to cancel, to keep their appointment and so much more.